1. Introduction
GAS TECH PRO LTD ("we", "our", "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the rights you have over your data.
2. Information we collect
When you contact us through our website, by phone, by email, or via WhatsApp, we collect information you choose to provide, typically your name, contact details, address, and a description of the work you'd like a quote on. We may also collect technical data (browser type, IP address, pages visited) when you use our website.
3. How we use your information
- To respond to your enquiry and provide a quotation.
- To arrange and carry out the work you've asked us to do.
- To send you a service reminder when your annual boiler service is due, if applicable.
- To comply with our legal obligations (for example, retaining records required for Gas Safe registration).
4. Sharing your information
We don't sell your information. We may share necessary details with our trade suppliers (for example, to register a manufacturer warranty) or with our accountants. We never share your information for marketing purposes outside of GAS TECH PRO LTD.
5. Cookies
Our website uses essential cookies for basic functionality and (with your consent) analytics cookies that help us understand how visitors use the site. You can refuse non-essential cookies via the cookie banner.
6. Your rights
Under UK GDPR you have the right to access the personal information we hold about you, ask us to correct inaccurate information, ask us to delete it where it's no longer needed, and object to certain types of processing. To exercise any of these rights, email info@gastechpro.co.uk.
7. Contact
If you have any questions about this policy, please contact us at info@gastechpro.co.uk or call 0730 584 3344.